At Vandecart, we strive to provide the best quality products and service. However, we understand that there may be circumstances where you need to cancel an order. Please read our cancellation policy carefully before making a purchase.

Order Cancellation Window

within 24 hours of placing it, without any penalty.

not be automatically accepted.

Post-24-Hour Cancellations

Vandecart's sole discretion.

submit a cancellation request, but acceptance of the request is not guaranteed and will depend on the status of order processing, packaging, and shipment.

How to Request a Cancellation

To request a cancellation:

support@vandecart.com with your Order ID and reason for cancellation.

48 business hours.

Important Notes

shipped, processed, or packaged are not eligible for cancellation.

approve or reject any cancellation request made after the initial 24-hour window.

Final Decision

Vandecart regarding cancellation requests after 24 hours are final and binding.